Privacy Policy

Introduction

Welcome to museum-amsterdam.org ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a secure experience when using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website related or connected to museum-amsterdam.org.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we treat it. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

If you do not agree with the terms of this Privacy Policy, please do not access the website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Complete contact forms
• Request information or assistance
• Participate in surveys or contests (if applicable)
• Provide feedback on our website

The personal information we may collect includes:

• First and last name
• Email address
• Country of residence (optional)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Geographic location (country and city level, if permitted by your browser settings)
• Device information (type, model, screen size)
• Language preferences

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve the functionality of our site. For detailed information about the cookies we use, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website experience
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality (if applicable)
• Communicate with you, including for newsletter delivery, updates, and marketing purposes (with your consent where required)
• Process your requests and respond to your inquiries
• Find and prevent fraud
• For compliance with legal obligations
• For other purposes for which we provide specific notice at the time of collection

Legal Basis for Processing (EU Users)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information will depend on the specific information concerned and the context in which we collect it.

We normally collect personal information only:

• With your consent
• Where we need the personal information to perform a contract with you (e.g., to provide a service you requested)
• Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for website analytics, security)
• Where we need to comply with a legal or regulatory obligation

Information Sharing and Disclosure

We may share your information in the following situations:

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Data analytics providers (e.g., Google Analytics)
• Email delivery services (for newsletters, if you subscribe)
• Hosting services
• Customer service providers (if applicable)

These third parties are obligated to protect your information and are restricted from using it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Vital Interests and Protection

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Consent

We may share your information with your consent or at your direction.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

When we no longer need personal information, we will securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access - You have the right to request copies of your personal data.
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected] or via our Contact Page.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

While we strive to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

International Data Transfers

Our servers are located in the European Union. If you are accessing our website from outside the EU, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "Information Sharing and Disclosure" above), in the EU and other locations where these third parties may be located.

If you are a resident in the European Economic Area (EEA) or UK, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law. This includes implementing Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers, which require all such recipients to protect personal information they process from the EEA or UK in accordance with European data protection laws.

Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16 without verification of parental consent, we will promptly delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].

Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Google Analytics

We use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies and similar technologies to collect information about website use and to report website trends to us. You can learn more about Google's practices by visiting Google's Privacy & Terms.

To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Contact Form: Contact Us